Weekly residential service.
The heart of what we do. A trained, credentialed technician (not a route-runner) who knows your pool, your equipment, and your preferences, returning every week.
- Water tested from a foot below the surface, where the chemistry is most accurate, never with test strips
- Langelier Saturation Index calculated and water balanced to target, not range
- Walls, tile line, and steps brushed by hand; bottom monitored, because every chemical reaction leaves residue, and what settles is what you swim through
- Skimmer and pump baskets emptied and inspected
- Filter performance checked for leaks and issues; cartridges, DE, or sand, we service them all
- O-rings lubricated on a schedule to extend their life
- Weekly enzyme treatment to break down oils, lotions, and organic load
- Weekly phosphate removal, so blooms are less likely and easier to handle when they happen
- Equipment scan: pumps, filters, heaters, salt cells, automation
- Text message when we're on our way
- Written report emailed after every visit, so you always know what we did and what we found
Why phosphates come first.
Algae is everywhere. Every pool gets exposed to it, through rainwater, leaves, garden runoff, even tap water. It's not dangerous, but it turns your water green and gets expensive to chase once it's taken hold.
Algae needs phosphates to grow. So we go after the food supply preemptively, keeping available phosphates near zero, week after week. When algae does show up, we treat the bloom directly, like any service would. But by starving the food source first, blooms are less frequent, less intense, and easier to eradicate when they happen.
A note on vacuums.
Automatic vacuums do more consistent work than a hand-vacuum on a route. The kind we recommend, when there's a choice, is suction-side. It pulls debris up through your filter, where it belongs. (Robotic vacuums have their place, but most just collect debris in their own bag and put it back the next time someone empties them.)
The bonus most people don't realize: the mechanical sweep of a vacuum keeps algae from establishing on the surfaces it covers, even when chemistry isn't perfect. So one of the things we check every visit is that your vacuum is reaching every corner, because what it touches stays clean.
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This is my own pool. I shortened the vacuum hose on purpose so you could see what's happening. The pool was running short on chlorine, so algae was starting to settle into the darker zone, but not into the lighter area the vacuum was reaching. Even when chemistry slips, mechanical work buys you margin.
Factory trained, fully credentialed.
Pumps, filters, heaters, automation, salt-chlorine generators: we've trained directly with the manufacturers, and we keep up with the certifications as new equipment comes to market. We hold a California License (#1062728), so the work is done legally, properly, and to code.
- Diagnosis and repair of pumps, filters, and heaters
- Salt-chlorine generator service, cell cleaning, and replacement
- UV light sanitizers and AOP (Advanced Oxidation Process) systems installed and maintained, as modern alternatives to traditional sanitation when the pool calls for them
- Automation programming and troubleshooting
- Variable-speed pump tuning for optimal flow and energy use
- Hydraulic review: identifying dead spots and reducing total dynamic head
- Stain identification and removal: we can often lift or remove stains other services would tell you to live with
- Equipment recommendations grounded in your pool's real needs. Never an upsell, never something we wouldn't do on our own pool
- IPSSA Independent Pool & Spa Service Association
- PHTA Pool & Hot Tub Alliance
- CPO Certified Pool Operator
- Watershape University Graduate, Essential Water Chemistry
- Factory Trained on every major equipment brand
- CA License #1062728
Target chemistry, guided by the LSI.
“In range” is not the same as “in balance.” We don't aim for ranges; we aim for a single target, the Langelier Saturation Index, that accounts for how every reading interacts on the day we're at your pool.
We test water from where the chemistry actually lives, about a foot below the surface, where the readings are most accurate. (Test strips read only the very top of the water, where chemistry behaves least like the rest of the pool. That's one reason we don't use them.)
That kind of rigor is what makes the difference between water that's clear today and water that stays balanced for years: gentle on every surface, every piece of equipment, every swimmer.
Learn more about the LSI
A proper start-up is a 28-day process.
A new pool, or a freshly resurfaced one, needs more care than most plaster companies are set up to give. A typical plaster contractor sends someone twice in the first week, then they're off the job.
But the surface of your pool is still curing for the better part of a month. The chemistry has to be guided carefully, day by day, while the plaster sets. Done wrong, you get permanent staining, mottling, or a finish that wears out years sooner than it should.
We follow the National Plasterers Council's Start-Up Card protocol, the industry-standard 28-day program. Methodical, unhurried, daily attention in the first week, scaling back as the surface stabilizes. The result is a finish that cures the way it was designed to, and a pool that looks the way it should for the full life of the plaster.
Download the NPC Start-Up Guide (PDF)